How StoreTrust works

StoreTrust scans your Shopify store the way a first-time buyer would. We only read pages any visitor can see. We do not log in, touch your theme, or see customer data.

What we scan

• Your homepage.
• A sample of product pages.
• The cart view.
• Public policy, about, contact, and FAQ pages if they exist.
• Public metadata (page titles, descriptions, structured data).

What we do not access

• No Shopify admin login.
• No theme code, no liquid files, no app code.
• No customer records, order history, or PII.
• No API keys, no OAuth, no webhook subscriptions.
• No changes to your store, ever.

How the Shopify Trust Score is computed

The score reflects the signals a first-time buyer can actually see: whether policies are visible, whether product information is complete, whether social proof is present and credible, and whether the path to checkout feels predictable. Each signal is observable from the public pages we scan. The report explains every signal and points you to where it lives on your store.

Data retention

We keep your scan results so you can revisit them later and track improvements. You can request deletion at any time. See our Privacy Policy for details on retention windows and deletion requests.